• BRIDGING COMPANIES

    WITH CUSTOMERS IN THE NEW ECONOMY

    END TO END SOLUTION PROVIDER
  • BRIDGING COMPANIES

    WITH CUSTOMERS IN THE NEW ECONOMY

    THE COMPLETE CRM SERVICE SPECIALIST
  • BRIDGING COMPANIES

    WITH CUSTOMERS IN THE NEW ECONOMY

    EXTENSIVE MARKET EXPERIENCE
ABOUT US

Eways

Are

Unique
Eways Are Unique

in that we offer a complete portfolio of CRM services under one roof for easier control of deliverables and greater efficiencies. This enables an intensity of focus that is not as easily available from a multi-location environment.

Full Service

Customer

Relationship
Full Service Customer Relationship

Our focus is centred on enabling companies develop profitable relationships with their customers via a complete understanding of the customer life cycle process, and targeted customer relationship strategies.

Strong

CRM

Capability
Strong CRM Capability

We offer extensive strategic and operational professionalism via a seasoned group of CRM professionals. This experience gathered across a variety of product categories provide us with the capacity to provide innovative and accountable solutions for your marketing needs.

SERVICES

CONSULTANCY

Our methods are thoroughly investigated, logical in approach, practically applied and set to specific objectives. We enjoy working closely with our clients understanding that combining expertise and sharing knowledge are the most effective formulas for success.

DATA BASE MANAGEMENT

Data is at the foundation of everything we do, and the saying ‘knowledge is power’ is a core belief at Eways. We have invested heavily in systems to provide the full spectrum of extended services such as experiential eCommerce, virtual loyalty / incentive schemes, social engagement and online community building.

ANALITICS AND REPORTING

Data is also power, making sense of that data is equally important when applied to program development and management. From consumer segmentation through to predictive and prescriptive analytics our team of specialists are on hand to help companies focus on how to enhance the value of their customers to the brand.

CALL CENTER

Our contact centre is a multi channel communication platform, adopting the latest innovation in technology to connect our clients with its customers. A proprietary and purpose built operational and management platform supports a scalable and lead generation centre that operates to its highest possible level of productivity. We have represented some of the most recognizable brands in Indonesia who rightly demand a service effective and cost efficient contact centre to be their partner.






OUR TEAM
  • DAVID WIBOWO
    President Director
    Founder of PT Ewaysindo Makmur.
    His idea of bridging the consumer in the new economy
    and welcoming CRM as the ‘new advertising’,
    has developed the company to be driven by technology and data led
  • PAUL STEVENSON
    TECHNICAL ADVISOR
    Developing effective and efficient consumer strategies
    by using a balanced mix of communication platforms
    that are designed to both engage,
    and generate that all important positive response
  • JUINITA SENDUK
    CLIENT MANAGEMENT DIRECTOR
    With more than 20 years of experience under her belt working
    in multinational and national companies such as:
    Citibank, Sunlife, BNI, Mead Johnson, Mobile-8, AIMIA,
    Juinita contributes her vast experience in CRM - loyalty retention,
    contact center and customer service for the clients in W Group.
  • SUHELMY S.
    HEAD OF IT
    Creating and directing programs that enable solutions for our customers
    to help solve their toughest business challenges through CRM Solution,
    including innovative technical assistance.
  • INE HANDAYANI
    GROUP HEAD ANALYST
    Five years endeavor in big data analytics firm
    has provided her experience to FMCG,
    telco and banking specific big-data and strategic planning
    that, in turn, helps her in her consulting role in several company.
CLIENT EXPERIENCE





CONTACT

Business Development

Nicholas Adrian Iskandar

Location

Jl. Proklamasi No. 47, Jakarta Pusat, 10320

Mobile

+62 813 8042 6685

Phone

+6221 392 5062

Fax

+6221 392 5160